Legal

Dispute Resolution

PUSO Organization is committed to resolving concerns fairly and promptly. If you have a complaint or dispute regarding your registration or our services, please follow these steps:

Step 1 — Contact Customer Support

Please email our Customer Service Team with:

Your full name
Registration reference number
Description of your concern
Supporting documents (if applicable)

We will acknowledge your concern and work toward a resolution as quickly as reasonably possible.

Step 2 — Internal Review

If the matter cannot be resolved immediately, it will be reviewed by PUSO Organization's management.

We will provide a written response after completing our review.

Step 3 — Applicable Law

If a dispute remains unresolved, it shall be governed by the laws of the Republic of the Philippines, and the appropriate courts shall have jurisdiction, unless otherwise required by applicable law.